Privacy policy

1. Personal data we collect

When you use this website, make a purchase, register an account or contact us, you may be asked to provide the following personal data:

• Name, telephone number, email address, postal address, and identity document number where applicable;
• Payment information (processed by a third-party payment platform; this website does not store your credit-card details);
• Technical data generated when you use this website (such as IP address, browser type and cookies).

We collect data only where it is necessary for a specified purpose, and we take steps to keep it accurate and up to date.

2. Purpose of use

We collect and use your personal data principally for the following purposes:

• Processing orders, delivery and payment;
• Customer service and after-sales support;
• Performing contractual obligations and legal duties;
• Sending order confirmations, logistics notices and other necessary service messages;
• Improving the website and the user experience (through anonymous analysis).

We will not use the data for any other purpose without your consent.

3. Sharing with third parties

We do not sell, rent or supply your personal data to any third party for commercial purposes. We transfer data to third parties only in the following cases:

• Logistics and customs brokers, for delivery and clearance;
• Third-party payment platforms, for processing payment (including Stripe);
• Where required by law or by a competent public authority.

We require such third parties to observe the Macao Personal Data Protection Act. This website is not responsible for their privacy policies or conduct.

4. International transfer

If the delivery destination is outside Macao, we will transfer the data necessary to complete delivery and customs clearance to our international logistics partners. We take reasonable measures to protect the data in transit.

5. Data security

This website uses appropriate technical and organisational measures (including encryption) to protect your personal data against unauthorised access, disclosure, alteration or destruction. Transmission over the internet is not absolutely secure; by using this website you accept that residual risk.

6. Your rights

Under the Macao Personal Data Protection Act, you have the right to:

• Enquire about, access and obtain a copy of your personal data;
• Request correction, completion or deletion of inaccurate or unnecessary data;
• Withdraw consent or object to processing, to the extent permitted by law.

To exercise these rights, contact us through this website. We will reply within the period required by law.

7. Cookies and similar technologies

This website uses cookies and similar technologies to improve the user experience, analyse traffic and provide personalised services. You may manage cookies in your browser settings; refusing them may affect some functions.

8. External links

This website may contain links to other sites. Their privacy policies are independent of ours, and we accept no responsibility for their content or privacy practices. You should read those policies before using such sites.

9. Updates

This privacy policy may be updated from time to time. The current version will be published on this website. Material changes will be announced on the site or notified by email.